Returns

We truly believe that we make some of the greatest products in the world, and we want to make sure we back that up with a risk-free ironclad 30 days money back guarantee. We will give you a free return as long as it is within 30 days of delivery.

Please contact us at info@timberous.com where our friendly support team will submit your return request and give you an address to return it to.

We do not issue the refund if:

• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)

Damaged Or Stolen Products

If a product is delivered damaged or defective, you must send us a high-quality image or video of the damage or defect in order for a replacement or refund to be issued. Please contact us at info@timberous.com.

For lost in transit or stolen packages, you can either request a refund or request for a replacement to be sen out. Please contact us at info@timberous.com.